Contact Us
We're here to help. Reach out with any questions about your account, rewards, or the app.
General Support
Questions about your account, points, offers, or the mobile app.
help@ericdevbox.comPrivacy & Data Requests
Requests to access, correct, or delete your personal data.
help@ericdevbox.comIn-Store Help
For questions about an in-store transaction or receipt, please speak with a cashier or manager at the register.
Response Times
We aim to respond to every email within 2 business days. Data deletion and privacy requests are processed within 7 business days once your identity has been verified.
Before you email: many common questions — such as how to view your points balance, clip an offer, or update your profile — can be answered inside the Tonys Rewards app. Open the app and tap the Profile tab for account settings, or browse the Home and Offers tabs for available rewards.